Terms of Service
Last updated: [March 25th, 2026]
These Terms of Service ("Terms") govern your use of the website and services provided by Reliant Locksmith ("we," "us," "our"), located at [Business Address], [City, State ZIP]. By using our website, requesting a quote, calling, texting, or booking a service with us, you agree to these Terms.
1. Services
Reliant Locksmith provides residential, commercial, and automotive locksmith services, including but not limited to lockouts, lock rekeying and installation, key duplication, and emergency locksmith services. Availability, pricing, and response times may vary by location and are subject to change without notice.
2. Quotes and Pricing
Estimates provided over the phone, by text, or online are based on the information you provide and may change once a technician assesses the job on-site. Final pricing will be confirmed with you before work begins. Additional charges may apply for after-hours, emergency, or specialty services.
3. Scheduling and Cancellations
Appointments may be scheduled by phone, text, or through our website. We ask that you notify us as soon as possible if you need to cancel or reschedule. Repeated no-shows or late cancellations may result in a service fee.
4. Payment
Payment is due upon completion of service unless otherwise agreed in writing. We accept [payment methods, e.g., cash, credit/debit cards]. Unpaid balances may be subject to late fees or collections.
5. Messaging Communications (SMS/Text)
If you provide your phone number through our website or forms, you may separately opt in to the following types of text messages:
- Marketing messages: promotional offers and marketing communications from Reliant Locksmith.
- Non-marketing messages: customer care communications such as appointment confirmations, service updates, and feedback requests.
Message frequency varies for each category, and message & data rates may apply. Reply HELP for assistance, or reply STOP at any time to opt out of that category of messages. We do not sell or share your phone number with third parties for marketing purposes.
6. Limitation of Liability
While we take care to perform all work professionally, Reliant Locksmith is not liable for indirect, incidental, or consequential damages arising from the use of our services, except where such liability cannot be limited or excluded under applicable law. Our total liability for any claim is limited to the amount paid for the service in question.
7. Warranty
[Describe any warranty you offer on parts/labor, e.g., "Labor is guaranteed for 30 days from the date of service. Manufacturer warranties apply to hardware and parts."]
8. Website Use
You agree not to misuse our website, including attempting to gain unauthorized access to our systems, submitting false information, or using the site for any unlawful purpose.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of [State], without regard to conflict of law principles.
11. Contact Us
If you have questions about these Terms, contact us at:
Reliant Locksmith
713-440-8774
Support@reliantlocksmith.com
708 Main Street
Suite 6128
Houston, TX 77002